Reply to every review in seconds
Paste a Google review and get a professional reply that thanks the customer, mentions the service and city naturally and handles unhappy reviews calmly.
Free. Takes about 30 seconds.
Crew showed up on time, replaced our whole roof in one day and cleaned up everything.
Write your review reply
The example on the right shows what you'll get. Paste a real review to write your own.
Your reply
Why unanswered reviews cost you
Customers read your replies as closely as the reviews.
Silence looks like nobody cares
A wall of unanswered reviews makes a busy business look absent.
Angry replies scare people off
Arguing with a bad review does more damage than the review itself.
Generic replies waste the chance
"Thanks for the review!" on every review says nothing about the work you do.
How to reply to Google reviews
What good replies have in common, for happy and unhappy customers.
What makes a good reply to a 5-star review?
Thank them by name, mention the service and the city once, and keep it short and warm. It reads well to the next customer and adds useful detail to your profile.
How do I reply to a 1-star review?
Stay calm. Apologize for their experience, don't argue, don't share any details about the job, and invite them to contact you directly so you can make it right.
Future customers judge the reply, not just the complaint.
Do replies help with Google and AI?
Replies show your business is active and responsive. When they naturally mention the service and area, they also add clear, specific detail about what you do.
How fast should I reply?
Within a few days is a good habit. Fast replies to unhappy customers matter most, because they are often still deciding whether to update their review.
From review to reply
Paste the review
Add the review, the star rating and the reviewer's first name.
Get your reply
You get a reply written for that rating, ready to copy.
Review and post
Read it over, fill in anything in brackets and post it from your profile.
Want every review answered for you?
Keyword-rich review replies and review request campaigns are part of the one flat Local Algo rate. No contract.
- Replies to every review, with your service and city worked in
- Review request campaigns to your past customers
- Google Business Profile optimization and weekly posting
- A website included with your plan
Common questions about review replies
Should I reply to every Google review?
Yes. Replies show customers you are paying attention, and a calm reply to a bad review often matters more to readers than the review itself.
Should my reply mention the service and city?
Once, naturally, when it fits. "Glad the roof replacement in Plano went smoothly" reads well. Stuffing keywords into every reply reads like a robot and helps no one.
How should I reply to a negative review?
Stay calm, apologize for their experience, don't argue or share any customer details, and invite them to contact you directly to make it right. The generator follows that approach.
Can I ask someone to change their review?
You can ask them to reach out so you can fix the problem. Never offer anything in exchange for changing or removing a review. Google doesn't allow it.
What do you do with my details?
We save your results with your name, email and phone so we can follow up. You can opt out of texts at any time by replying STOP.
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